Refund policy

Because our products are custom-made and personalized specifically for each customer, all sales are final. We do not accept returns, exchanges, or refunds due to buyer's remorse, incorrect information provided by the customer, or a change of mind after an order has been placed.

If your order arrives damaged, defective, incorrect, or contains an error made by Uniquely Kreated by Lesa, please contact us within 2 days of receiving your order so we can review the issue and make it right.

Refunds & Exchanges

To report an issue, please email uniquelykreated1@gmail.com within 2 days of receiving your product. Please include your order number, a description of the issue, and clear photos showing the problem.

Once your request has been reviewed, we will determine the appropriate resolution. Depending on the circumstances, this may include a replacement, correction, exchange, or refund.

If a return is required, return instructions will be provided. Please do not send an item back without contacting us first, as unauthorized returns will not be accepted.

Damages & Issues

Please inspect your order as soon as you receive it. If your item arrives damaged, defective, or you receive the wrong item, contact us within the timeframe above so the issue can be evaluated and resolved.

Because each item is customized, differences resulting from incorrect spelling, dates, names, sizing, photos, colors, or other information provided by the customer are not considered production errors.